Refund policy
Refund Policy
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Returns
We will gladly accept returns for a full refund within 14 days after receipt of goods (minus any applicable shipping charges) if items are in new/unused condition with all original tags attached and free of odors, damage, etc.
For returns between 15-30 days after receipt of goods, we will issue a store credit for the amount paid (minus any shipping charges). All items must be in new/unused condition with all original tags attached and free of odors, damage, etc.
If 30 days have gone by since your purchase, unfortunately we can not offer a refund or exchange. All sale items are FINAL SALE.
To be eligible for a return and/or refund, please email us for a Return Authorization code before shipping anything back. Email us at: customerrelations@shopbubblebelly.com
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, skincare, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
To complete your return, please email us at customerrelations@shopbubblebelly.com for a Return Authorization number. Please have your original order number available as well as the name of the original purchaser.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a refund will automatically be processed to your credit card or original method of payment, within 3-5 business days after we receive your return package. There may be some circumstances that delay the processing of the return/refund that is beyond our control but we will always do whatever possible to handle all returns expeditiously.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerrelations@shopbubblebelly.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded and are FINAL SALE.
Exchanges (if applicable)
We only replace items if they are defective or damaged and if the item or one substantially similar is available for replacement. If you need to exchange it for the same item, send us an email at customerrelations@shopbubblebelly.com for a Return Authorization before shipping any items back.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 340 G Street Davis California US 95616. All returns must be approved with a Return Authorization number first and should always use a shipping method that has tracking. We are not responsible for and can not issue any refunds for missing packages and on items not received by us.
You will be responsible for paying the return shipping costs for returning your item (unless the item being returned has an inherent designer/manufacturer defect, in which case we will ship you an identical item as a replacement if available). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
THANK YOU FOR SHOPPING WITH US!
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